Loading...
Loading...
Exception Management
Turn exceptions into resolved issues automatically. Convoya detects problems early, routes them to the right workflows, and tracks resolution to completion.
Container MSKU7234821 has been held at Long Beach port for customs inspection. ETA delayed by 3-5 business days. Customer notification required.
Recent Activity
Assignee
Operations Team
Project
Import Tracking
Labels
urgent, carrier-delay
Why this was suggested
Based on shipment type (FCL import), carrier history, and similar past exceptions. Operations Team resolved 94% of port delay cases in the last 90 days.
Identify exceptions before they escalate. AI monitors your operations and surfaces issues that need attention.
Define resolution workflows that trigger automatically. Common exceptions get handled without human intervention.
Track every exception from detection to resolution. Know who did what, when, and what the outcome was.